Patient Services Representative
20 hours ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group. As a Patient Services Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and reception duties associated with patient registration, gather necessary demographic, insurance, and clinical information from patients, and enter it into the appropriate database.
Responsibilities- Communicate with patients, participants, and staff to accurately schedule patients for prescribed procedures.
- Perform clerical and reception duties associated with patient registration.
- Gather necessary demographic, insurance, and clinical information from patients and enter it into the appropriate database.
- Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
- Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
- Coordinate and communicate schedules.
- Assist with coordination of activities related to insurance pre-certification/authorization.
- Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
- High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- EPIC and insurance experience.
- Outgoing and detail-oriented individual.
- Cares about patient care.
- Spanish speaking a plus.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our mission, vision, and values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer, and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer. Ascension will provide equal employment opportunities to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status, or any other legally protected status or status as a covered veteran in accordance with applicable federal, state, and local laws.
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