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Regional Manager

2 months ago

Atlanta, Georgia, United States Fairfield Full time
Job Summary

As a Regional Manager at Fairfield, you will oversee the operations of multifamily properties in the Georgia Region. This is a hybrid remote position that requires travel throughout the region and working on-site at communities as needed.

Key Responsibilities
  • Interviews, hires, trains, supervises, counsels, and terminates staff in accordance with company policy.
  • Develops, executes, and monitors each property's operation budget.
  • Ensures adherence to company policies and procedures.
  • Works with the compliance team to ensure Community Managers are meeting the affordability requirements required on the properties.
  • Participates in scheduled Lease Rent Optimizer (LRO) calls, completes required reporting, and makes pricing recommendations to maximize rental income.
  • Ensures the effective execution of lease renewal strategies as well as resident retention plans.
  • Develops, implements, and monitors marketing plans for each property based on analysis of competitive properties.
  • Assesses each property to determine proper staffing requirements and makes recommendations.
  • Responds to escalated resident complaints in a professional and timely manner.
  • Reviews social media websites to ensure online reputation management.
  • Reviews and approves vendor contracts.
  • Ensures that all general liability, workers comp, and property loss claims are documented and reported timely and accurately.
  • Conducts timely visits and personally inspects each property on a regular basis.
  • Ensures marketability of the community, both interior and exterior.
  • Maintains written record and reports, as required.
  • Collaborates with and utilizes resources from support departments to improve and impact revenue, marketing strategies, leasing efforts, occupancy, and resident retention.
  • Coordinates with Redevelopment regarding ongoing property and unit renovations, if applicable.
  • Coordinates with New Construction regarding status of project, if applicable.
  • Assigns tasks and delegates work, monitors job progress and work flow, appraises work performance.
  • Conducts regular audits to ensure overall compliance.
  • Performs routine audits of on-site files and records and corrects problem areas with the Community Manager.
  • Ensures that all associates under area of supervision are up to date with training; have a strong understanding of the company's policies and procedures, including all fair housing laws, the operations manual (SOP), and employee handbook.
  • Cross trains, coaches, and develops qualified candidates for future opportunities within the company.
  • Resolves associate disputes in a professional and timely manner, promotes associate retention, and controls associate turnover.
  • Completes company required training by established deadline.
  • Complies with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Requirements
  • Minimum of five years of progressive multifamily property management experience with Conventional, Lease Up, and Affordable properties.
  • Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs required.
  • Experience with New Build Lease Up required.
  • Experience with Resyndication / Redevell required.
  • Multi-site management experience preferred.
  • Experience in a leadership position and proven ability to develop and manage a successful team.
  • Experience using Yardi or other related property management accounting software.
  • Experience in writing and maintaining budgets.
  • Prior experience preparing for a REAC inspection, as needed for HUD properties.
  • Bilingual English/Spanish a plus.
Preferred Qualifications
  • CAM or CPM certification preferred.
  • Real Estate License preferred.
  • One or more of the following designations strongly preferred: Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred, Housing Credit Certified Professional (HCCP) Designation preferred, Certified Credit Compliance Professional (C3P) Designation preferred.
What We Offer
  • Competitive Salary and Benefits Package.
  • Careers are made at Fairfield - We are committed to developing our staff through our robust in-person, online, and social training. Promotions from within are encouraged.
  • Environmentally Aware - Fairfield leads the industry through our Living Green Program and our LEED Certified communities.
  • Award Winning - Fairfield is recognized for our customer service, training, and professionalism.
  • Cutting Edge Technology - Fairfield utilizes innovative property leasing and accounting software that maximizes productivity.