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Assistant General Manager

2 months ago

Gainesville, Florida, United States American Campus Communities Full time
{"Job Summary

We are seeking an experienced and motivated Assistant General Manager to join our team at American Campus Communities. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our properties, ensuring exceptional customer service, and driving business growth.

Key Responsibilities

* Assist the General Manager in supervising business operations and ensuring compliance with company policies and procedures.
* Coordinate recruiting efforts for vacant positions, including screening, communicating with candidates, and scheduling interviews.
* Direct oversight of the Community Assistant Program, including hiring, training, and development, scheduling, task delegation, and one-on-one meetings.
* Ensure social media is captured, scheduled, and published per social media community guidelines.
* Plan and assist with leasing and marketing initiatives, planning and executing community events, and coordinating marketing events with the university.
* Ensure strong customer service in meeting resident needs related to general resident communications, roommate mediation, community standards questions, and/or violations.
* Communicate with the facilities team to ensure timely work-order completion, turn-around periods, and resident satisfaction.
* Conduct weekly staff meetings and plan and host regular staff trainings as directed by leadership.
* Serve as a community representative to the university and local businesses as needed and/or requested.

Culture Commitments

* Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities.
* We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
* The core of American Campus culture involves everyone being fully invested in everything we do down to picking up the smallest piece of trash.
* Serve as an American Campus representative and liaison in all interactions.

Requirements

* A Bachelor degree in business preferred; or 2 years' experience in the student/multi-family housing industry; or equivalent combination of education and experience.
* Proficient leadership skills and the ability to work independently required.
* Skills in residence life, facility management, leasing and marketing, budgeting, supervision, business administration, public relations, or a combination of business and student skills.

Benefits

* Dental
* Vision
* 401(k)
* Medical & Dependent Care Flexible Spending Accounts
* Life Insurance
* Sick Leave
* Paid Time Off
* Paid Maternity Leave
* Health Insurance
* Short Term & Long Term Disability

About American Campus Communities

American Campus Communities is a leading provider of student housing solutions. We are committed to creating a culture of inclusion, diversity, and equality in the workplace and our communities.

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.