Sales Associate
1 week ago
Retail Sales Associate
Employee Type: Regular | Full-Time
Company Overview
Bridgestone Retail Operations (BSRO) is a division of Bridgestone Americas, employing over 22,000 individuals across North America. With more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, BSRO is a leader in tire and automotive service sales, generating over $3 billion annually. We are committed to building a diverse team that reflects the communities we serve, and we prioritize the well-being and development of our teammates.
Job Overview
This role involves actively engaging with customers both in-store and over the phone to address their needs. Utilize your communication abilities to clarify warranty options, coordinate service timelines between technicians and customers, manage checkout processes, and promote various products and services.
Key Responsibilities
- Enhancing customer satisfaction and loyalty
- Merchandising, advertising, and promoting products and services
- Responding energetically to customer inquiries, both in-person and via phone
- Exhibiting a strong desire to excel in a retail setting
- Demonstrating motivation in sales
- Performing additional duties as assigned
Qualifications
- High School Diploma or equivalent
- Minimum of 2 years experience in consumer retail sales
- Ability to effectively communicate with customers regarding sales and complaints to foster retention and loyalty
- Strong problem-solving skills related to customer issues
- Valid automobile driver's license and capability to operate both customer and company vehicles
- Completion and maintenance of all required BSRO educational courses and modules for this position
Preferred Qualifications
- 2-year degree or equivalent
Employee Type
Regular | Full-Time
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