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Customer Support Associate
2 months ago
We are seeking a highly skilled and detail-oriented Customer Support Associate to join our team at Uabrandscareers. As a key member of our customer support team, you will play a critical role in ensuring the highest level of customer satisfaction and loyalty.
Key Responsibilities- Provide exceptional customer service to internal and external customers via phone, email, and other communication channels.
- Research and resolve customer service issues in a timely and professional manner.
- Process orders and resolve inventory discrepancies to ensure accurate and timely shipments.
- Communicate effectively with internal teams, including sales, marketing, and logistics, to ensure seamless order fulfillment.
- Collaborate with colleagues to achieve team goals and objectives.
- High school diploma or equivalent required.
- 1-2 years of call center experience preferred.
- 1-2 years of experience working in an e-commerce distribution facility preferred.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
As a valued member of our team, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. Our company culture values teamwork, innovation, and customer satisfaction, and we are committed to providing a positive and supportive work environment.