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Customer Support Associate

2 months ago


Lithia Springs, Georgia, United States Uabrandscareers Full time
About the Role

We are seeking a highly skilled and detail-oriented Customer Support Associate to join our team at Uabrandscareers. As a key member of our customer support team, you will play a critical role in ensuring the highest level of customer satisfaction and loyalty.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers via phone, email, and other communication channels.
  • Research and resolve customer service issues in a timely and professional manner.
  • Process orders and resolve inventory discrepancies to ensure accurate and timely shipments.
  • Communicate effectively with internal teams, including sales, marketing, and logistics, to ensure seamless order fulfillment.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of call center experience preferred.
  • 1-2 years of experience working in an e-commerce distribution facility preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. Our company culture values teamwork, innovation, and customer satisfaction, and we are committed to providing a positive and supportive work environment.