Technical Solutions Specialist

2 weeks ago


Southfield, Michigan, United States NPAworldwide Full time
Job Summary

We are seeking a highly skilled Technical Solutions Specialist to join our team at NPAworldwide. As a key member of our sales team, you will work closely with customers to understand their product needs and provide expert technical support.

Key Responsibilities
  • Collaborate with customers to select, specify, and qualify products that meet their industry and customer specifications.
  • Develop and maintain technical documentation, including product specifications, user manuals, and technical guides.
  • Interface with the sales team to provide technical support, including quotes and orders, and participate in customer site activities within our company territory.
  • Stay up-to-date with industry trends and advancements, and engage in continuous improvement education and training to enhance your skills and knowledge.
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You should also be proficient in using technology to streamline and improve work processes.



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