IT Technical Support Specialist
1 day ago
Job Title: IT Technical Support Specialist
Job Summary:
We are seeking a highly skilled IT Technical Support Specialist to join our team at Playtech. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and servers running Windows OS
- Install professional studio equipment, including cameras, lighting, and audio
- Troubleshoot hardware and software issues, including OS, MS Office, email, network, and other related systems
- Monitor the health of all systems and take proactive measures to prevent downtime
Requirements:
- Previous experience in IT support, preferably in a studio environment
- Excellent customer service skills and ability to communicate technical information to non-technical staff
- Strong knowledge of Windows OS, including installation, configuration, and troubleshooting
- Experience with professional studio equipment, including cameras, lighting, and audio
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- $23.00 per hour
- Full-time position with 12-hour shift schedule
- State-of-the-art studio environment with high-end breakroom and unlimited coffee
- Motivated and professional colleagues
- Career opportunities and professional growth
- Medical, dental, and vision plans
- 10 days PTO per year
- Night shift differential pay
- Free parking
Why Join Us:
At Playtech, we offer a dynamic and innovative work environment that values teamwork, creativity, and continuous learning. We are committed to providing our employees with the tools and resources they need to succeed and grow in their careers. If you are a motivated and talented IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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