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Restaurant Operations Manager

2 months ago

Frisco, Texas, United States IHOP 3734 Frisco Full time
Job Overview

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at IHOP 3734 Frisco. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that every meal is prepared to perfection and every customer leaves satisfied.

Key Responsibilities:

  • Manage and supervise a team of food service staff to ensure efficient service and high-quality food preparation.
  • Develop and implement effective schedules and task assignments to maximize productivity and minimize downtime.
  • Conduct regular quality control checks to ensure that food quality, portion sizes, and presentation meet our high standards.
  • Monitor cash receipts and sales reports to identify areas for improvement and optimize revenue.
  • Address customer complaints and concerns in a professional and courteous manner.

Requirements:

  • Strong English communication skills and basic math skills.
  • Ability to perform physical duties and work in a fast-paced environment.
  • Excellent people skills and problem-solving abilities.
  • Relevant experience or training in restaurant management or a related field is preferred.

About Us:

With a rich history dating back to 1958, IHOP is a leading breakfast destination known for our high-quality food and excellent customer service. We are committed to promoting from within and providing opportunities for our staff to grow and develop their skills.