Automotive Service Specialist

15 hours ago


Hampton, Virginia, United States Crystal Tractor of Starke Full time
About Us

Crystal Tractor of Starke is a fourth-generation family-owned business dedicated to providing exceptional service and support to our customers.

Salary: $42,000 - $62,000 per year (based on experience)

Service Writer Job Description

The Service Writer is responsible for scheduling service work, selling additional needed services to customers, and maintaining high levels of customer satisfaction.

Responsibilities
  1. Schedule service appointments and obtain necessary customer and equipment data
  2. Provide written cost estimates for labor and parts, establish promised time, and communicate with customers regarding progress
  3. Check on the progress of repairs throughout the day and contact customers regarding any changes to the estimate or promise time
  4. Maintain a dealership-prescribed standard for hours per customer repair order written
Requirements
  • High school diploma or equivalent required; previous experience preferred
  • Excellent communication and interpersonal skills
  • Ability to read and comprehend instructions and information
  • General knowledge of vehicle mechanical operations
Benefits
  • Competitive salary and benefits package
  • Opportunities for growth and development
  • A dynamic and supportive work environment


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