Supervisory Customer Service Specialist
3 weeks ago
**Job Summary:** Harris Teeter, LLC is seeking an experienced Supervisory Customer Service Specialist to join our team. This role will be responsible for providing exceptional customer service, supervising a team of customer service associates, and maintaining a clean and safe store environment.
Key Responsibilities:
\- \
- Supervise up to 120 customer service associates\
- Provide exceptional customer service and resolve customer complaints\
- Train and develop customer service associates to ensure they meet company standards\
- Maintain accurate records and reports as required\
- Collaborate with other departments to achieve sales and customer satisfaction goals\\/ul\[
**Requirements:**
\- \
- High school diploma or equivalent required; associate's degree preferred\
- 2+ years of supervisory experience in retail or customer service\
- Excellent communication and interpersonal skills\
- Ability to multitask and prioritize tasks effectively\
- Basic math skills and ability to handle cash and operate a point-of-sale system\\/ul\[
**Estimated Salary:** $55,000 - $65,000 per year, depending on experience.
Benefits:
\- \
- Competitive salary\
- Health, dental, and vision insurance\
- 401(k) retirement plan\
- Flexible scheduling\\/ul\[
**Additional Information:**
\Please note that this job posting is subject to change at any time. We are an equal opportunity employer and welcome applications from diverse candidates.
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