Supervisory Customer Service Specialist

3 weeks ago


Hampton, Virginia, United States Harris Teeter, LLC Full time

**Job Summary:** Harris Teeter, LLC is seeking an experienced Supervisory Customer Service Specialist to join our team. This role will be responsible for providing exceptional customer service, supervising a team of customer service associates, and maintaining a clean and safe store environment.

Key Responsibilities:

\
  • \
  • Supervise up to 120 customer service associates\
  • Provide exceptional customer service and resolve customer complaints\
  • Train and develop customer service associates to ensure they meet company standards\
  • Maintain accurate records and reports as required\
  • Collaborate with other departments to achieve sales and customer satisfaction goals\\/ul\[

**Requirements:**

\
  • \
  • High school diploma or equivalent required; associate's degree preferred\
  • 2+ years of supervisory experience in retail or customer service\
  • Excellent communication and interpersonal skills\
  • Ability to multitask and prioritize tasks effectively\
  • Basic math skills and ability to handle cash and operate a point-of-sale system\\/ul\[

**Estimated Salary:** $55,000 - $65,000 per year, depending on experience.

Benefits:

\
  • \
  • Competitive salary\
  • Health, dental, and vision insurance\
  • 401(k) retirement plan\
  • Flexible scheduling\\/ul\[

**Additional Information:**

\

Please note that this job posting is subject to change at any time. We are an equal opportunity employer and welcome applications from diverse candidates.



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