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Community Support Volunteer for Seniors

2 months ago

Fort Myers, Florida, United States Area Agency on Aging Southwest FL Full time
Position Overview

Are you seeking a fulfilling opportunity to contribute positively to your community while assisting our senior citizens? Become a vital part of our team at the Aging Disability Resource Center.


As a Volunteer Customer Service Representative, you will serve as the friendly and approachable face of our organization, offering crucial support to our clients, their families, and visitors.


Key Responsibilities:

  • Welcome and guide visitors to the appropriate resources
  • Respond to incoming phone inquiries
  • Provide general administrative assistance to ensure operational efficiency

Your role will be essential in maintaining a smooth and effective operation within our agency.


Qualifications:

  • Strong interpersonal and communication abilities
  • Kind and empathetic attitude
  • Capability to manage multiple tasks and prioritize effectively
  • Basic computer proficiency

Experience in handling various databases is advantageous but not mandatory.


  • Prior experience in customer service or receptionist positions is beneficial, though not essential.


By volunteering as a Customer Service Representative, you will have a direct and positive influence on the lives of our elderly community members and their families. Your supportive presence will offer much-needed assistance and reassurance.

This position also provides an excellent chance to acquire valuable experience in the aging services sector and build meaningful relationships within the field.


We encourage you to dedicate a few hours each week to make a significant impact on the lives of those we serve.


We are excited to welcome you to our community of dedicated volunteers.