Customer Service Ambassador

1 week ago


Cedar Falls, Iowa, United States Planet Fitness Full time

Planet Fitness

**Job Summary**

As a Customer Service Representative at Planet Fitness, you will be the face of our brand, providing exceptional service to our members and guests. Your primary responsibility will be to ensure that every interaction with our club is positive and memorable.

**Key Responsibilities**

* Greet members, prospective members, and guests in a friendly and professional manner
* Handle all front desk related activities, including checking members into the system and facilitating updates to their accounts
* Respond to member questions and concerns in a timely and professional manner
* Provide tours of the club to prospective members

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for growth and development
* Competitive compensation and benefits package

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* High school diploma or equivalent required

**About Us**

Planet Fitness is a fitness center that provides a Judgement-Free Zone for our members. We are committed to helping our members achieve their fitness goals in a supportive and non-intimidating environment.



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