Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Rollins. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.
Key Responsibilities
- Provide top-notch customer service via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Manage customer database, ensuring accurate and up-to-date information
- Prepare and maintain customer files, including documentation and billing
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date on company policies, procedures, and product knowledge to provide accurate information to customers
Requirements
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills, including Microsoft Office and customer relationship management software
- Strong attention to detail and organizational skills
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Why Join Us?
At Rollins, we are committed to helping our customers achieve their goals and protecting the world where we live, work, and play. We offer a unique opportunity to join a global leader in the pest management industry and make a real difference in the lives of our customers.
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