Customer Service Ambassador

1 week ago


Cedar Rapids, Iowa, United States City of Cedar Rapids Iowa Full time
About the Role

We are seeking a service-focused and detail-oriented administrative professional to join our team at the City of Cedar Rapids Iowa. As a Customer Service Representative, you will be responsible for providing exceptional customer service in a fast-paced, dynamic environment.

Key Responsibilities
  • Provide verbal communication and relationship-building skills to resolve customer inquiries and issues
  • Utilize multitasking skills to manage multiple customer interactions simultaneously
  • Work effectively in a team environment to achieve customer satisfaction and loyalty
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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