Customer Retention Specialist

4 weeks ago


Santa Clarita, California, United States OMI Full time

At OMI, we're expanding our customer service and sales team to support our growth into new markets. As an entry-level Customer Retention Team Member, you'll work directly with upper management, contributing to a dynamic and innovative work environment. We encourage new ideas and provide opportunities for growth and professional development. Our team specializes in customer retention and acquisition, promoting a culture of collaboration and teamwork. We deliver exceptional customer experiences through face-to-face interactions and expert training. Key responsibilities include developing marketing strategies, executing sales and marketing interactions, and overseeing campaign development and management. Benefits of working with us include a fast-paced and fun work environment, comprehensive on-the-job training, and opportunities for career advancement. We provide thorough training in sales, management, team management, and business administration, as well as travel opportunities. If you're looking for a challenging and rewarding role with opportunities for growth, we encourage you to apply.

  • Key Responsibilities:
  • Develop and execute marketing strategies and sales techniques
  • Engage in one-on-one sales and marketing interactions with customers
  • Participate in leadership and management training
  • Learn product knowledge and develop customer service skills
  • Oversee campaign development and management
  • Build professional and lasting relationships with customers
  • Benefits:
  • Fast-paced and fun work environment
  • Comprehensive on-the-job training
  • Career advancement opportunities
  • Thorough training in sales, management, team management, and business administration
  • Travel opportunities


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