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Office Receptionist and Guest Services Coordinator

2 months ago

Hollywood, United States Smartronix Full time

Office Receptionist and Guest Services Coordinator

Overview:

The Office Receptionist and Guest Services Coordinator plays a crucial role in maintaining a welcoming and efficient office environment. This position involves managing communication, assisting visitors, and ensuring the smooth operation of office services.

Key Responsibilities:

  • Manage a multi-line telephone system, providing prompt and courteous responses.
  • Welcome and assist all visitors and staff within the office premises.
  • Perform fundamental IT troubleshooting to support office technology.
  • Direct employees and guests to their designated office areas.
  • Oversee the cleanliness and organization of shared break areas.
  • Provide local insights and information to out-of-town visitors.
  • Offer recommendations on food service options available for delivery.
  • Prepare conference rooms for meetings, ensuring all necessary equipment is set up.
  • Adhere to safety protocols and assist in maintaining a secure environment.
  • Provide additional support during large meetings and events.
  • Assist the Security Department with various administrative duties as needed.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills, with the ability to manage multiple tasks simultaneously.
  • Proficient in IT software and capable of troubleshooting technical issues.
  • Experience in customer service roles, demonstrating a commitment to user satisfaction.
  • A strong desire to enhance the overall experience of office users and visitors.

Preferred Experience:

  • A minimum of 2 years of experience in an office environment.

Company Overview:

Smartronix is a premier provider of digital modernization, cloud solutions, cybersecurity, and mission-driven engineering services. Based in the Washington DC area, Smartronix has been recognized by industry leaders for excellence in Public Cloud Infrastructure Professional and Managed Services. The company is dedicated to fostering a diverse and inclusive workforce.