Banking Operations Manager

6 days ago


Irvine, California, United States CommerceWest Bank Full time
Job Description

The successful candidate will be responsible for providing excellent customer service to our clients while supporting their Treasury Management needs. This includes online banking, ACH transactions, lockbox services, debit card orders, bill pay, new account openings, cash vault services, remote deposit capture, and credit cards.

Responsibilities:

  • Support clients with Treasury Management products and services
  • Provide technical assistance and troubleshooting for online banking and other systems
  • Assist with client onboarding and training
  • Collaborate with internal teams to resolve client issues

Requirements:

  • High school diploma or equivalent required; college degree preferred
  • 4-5 years of general banking experience, including Treasury Management Support
  • Exceptional organizational skills and ability to multitask
  • Knowledge of financial institution policies and procedures
  • Able to maintain confidentiality and professional demeanor
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office, specifically Word and Excel

Compensation:

  • Competitive salary: $65,000 - $80,000 per year
  • 100% company-paid health insurance for you and your dependents
  • 401(k) company match dollar for dollar up to 6%
  • Perks at work program and flexible spending account
  • Stocked employee lounge and business casual environment


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