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Guest Room Specialist

2 months ago

Kansas City, Missouri, United States Hyatt Regency London Full time

Guest Room Attendant

Company: Hyatt Regency London

Overview

In the hospitality industry, creating a welcoming atmosphere is essential. Our Housekeeping team plays a vital role in ensuring that our guests feel at home during their stay. As a Room Attendant, your efforts will contribute significantly to the comfort and satisfaction of our guests.

Key Responsibilities

As a Room Attendant, you will be tasked with maintaining the cleanliness and presentation of guest rooms, while also addressing guest requests to uphold our commitment to exceptional service. Your responsibilities will include:

  1. Cleaning assigned guest rooms, which includes making beds, sanitizing bathrooms, dusting surfaces, and vacuuming.
  2. Changing and restocking bed linens, towels, and guest amenities as required.
  3. Performing deep cleaning tasks when necessary to ensure high standards of cleanliness.
  4. Managing and organizing the housekeeping supply cart daily.
  5. Disposing of waste and recyclables appropriately.
  6. Responding promptly and courteously to special guest requests.
  7. Providing turn-down service for guests as needed.

Additional Information

This job description outlines the primary duties and responsibilities associated with the position but is not exhaustive. Other related tasks may be assigned by your supervisor as necessary.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees. We do not discriminate based on any protected characteristics.