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Event Operations Associate

2 months ago

Ann Arbor, Michigan, United States LAZ parking Full time
Position Overview:
We are currently seeking enthusiastic individuals to fill the role of Event Staff. This position is perfect for those who thrive in a dynamic environment and enjoy engaging with a diverse range of attendees.

Why Choose LAZ Parking?
  • Competitive Compensation: $15/hr
  • Flexible Scheduling: Part-Time opportunities available, including days, evenings, and weekends, aligned with event schedules.
  • Team-Oriented Environment: Be part of a supportive and collaborative team.
  • Growth Opportunities: Potential for advancement within the company.
  • Pay Activ: Access up to 50% of your earned wages immediately.
  • Comprehensive Training: No prior experience necessary; we provide all the training you need.
  • Uniform Provided: Free company uniform for all staff.

Health and Wellness Programs:
We offer a variety of programs to support your well-being, including:
  • Health Coaching: One-on-one health coaching available for all employees.
  • Employee Assistance Program (EAP): 24/7 access to confidential counseling services.

Key Responsibilities:
The Event Staff will be the face of our organization, responsible for:
  • Welcoming and engaging with event attendees.
  • Managing event traffic and processing passes.
  • Setting up and dismantling event signage and equipment.
  • Ensuring cleanliness and safety of the event area post-event.

Customer Service Excellence:
Deliver outstanding customer service by:
  • Maintaining a professional and friendly demeanor.
  • Resolving customer inquiries and issues effectively.
  • Greeting each guest with courtesy and respect.

Required Skills:
To succeed in this role, candidates should possess:
  • Ability to work outdoors in various weather conditions.
  • Strong communication skills and a positive attitude.
  • Capacity to stand for extended periods and lift up to 25 pounds.
  • Willingness to accept feedback and adapt to different situations.

Experience:
Ideal candidates will have:
  • A minimum of 2 years in a customer service role.
  • Experience with cash handling and monetary transactions.
  • Prior experience in outdoor environments is preferred.

Physical Requirements:
Candidates must be able to:
  • Stand, walk, and run for extended periods.
  • Bend, stoop, and lift frequently throughout shifts.
  • Work in various weather conditions.

This position is vital to ensuring a positive experience for all event attendees, and we look forward to welcoming dedicated individuals to our team.