Sales Associate
2 months ago
Carter's is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and executing operational activities to drive sales and growth.
Key Responsibilities- Customer Focus:
- Proactively assist customers with locating merchandise and provide information on promotions and product benefits.
- Ensure a positive shopping experience by expediting point of sale transactions and completing floor replenishment and shipment as needed.
- Balance multiple customers in a busy retail environment and resolve issues in a timely and professional manner.
- Brand Execution:
- Ensure store visual standards are met by executing replenishment processes, recovering, and cleaning the sales floor to company standards.
- Articulate current promotional events and the brand loyalty program with customers.
- Maintain solid product knowledge and merchandise presentation to drive sales and customer satisfaction.
- Drive Growth:
- Minimize store loss by providing exceptional customer service and maintaining housekeeping standards.
- Meet or exceed company productivity standards for all operational processes.
- Achieve daily goals as established by management.
- Team Development:
- Establish and maintain a cooperative working relationship with all members of the team.
- Support management direction of the store and adhere to all company policies and safety procedures.
- Support, train, and coach others to success.
- Demonstrated customer engagement skills.
- Ability to handle multiple tasks concurrently.
- High school diploma or GED preferred.
- Ability to communicate effectively with customers and employees.
- Retail/specialty apparel knowledge and experience preferred.
- Ability to lift 40 pounds on a regular basis.
- Ability to stand for long periods of time; climb up and down a ladder.
- Constant walking and standing; frequent bending, stooping, and reaching.
- Availability to meet the needs of the business that may include days, nights, weekends, and holidays as scheduled.
- Any availability changes must be approved by the Store Manager and will be approved based on business needs.
- Scheduled working shifts from 3-8 hours in length (applicable state laws apply).
- Minimum number of hours is not guaranteed.
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