Store Management Leader

2 weeks ago


San Antonio, Texas, United States Ross Dress for Less Full time

About This Role

As a Store Management Leader at Ross Dress for Less, you'll play a vital role in driving success within our dynamic retail environment. You'll be responsible for leading and motivating a team of dedicated associates to deliver exceptional customer service and achieve store goals.

Key Responsibilities

  • Cultivate a positive and collaborative work environment, fostering teamwork and open communication among your team members.
  • Set clear expectations and provide ongoing guidance and support to ensure associates are equipped to excel in their roles.
  • Champion effective communication strategies to keep associates informed and engaged, promoting transparency and a shared understanding of store objectives.
  • Drive accountability and execution by monitoring performance, providing constructive feedback, and recognizing achievements.

Qualifications & Skills We Seek

  • Two or more years of proven experience as a Store Manager or Assistant Store Manager in a retail setting.
  • Demonstrated ability to lead, motivate, and effectively communicate with retail associates at all levels.
  • Exceptional organizational skills with the ability to manage multiple tasks, prioritize effectively, and ensure timely completion of assignments.
  • Strong decision-making abilities and the capacity to exercise independent judgment in a fast-paced environment.
  • Commitment to delivering exceptional customer service and exceeding customer expectations.
  • Fluency in English.
  • Flexibility to work evenings and weekends as needed.
  • Proficiency in basic mathematical calculations commonly used in retail operations.

Physical Requirements

  • Ability to operate store equipment, including point-of-sale systems, registers, and computers.
  • Capacity to stand, walk, and move throughout the store for extended periods (up to 100% of working time).
  • Regularly bending, squatting, kneeling, climbing, carrying, reaching, and stooping.
  • Occasional need to push, pull, and lift objects weighing up to 25 pounds or more.
  • Ability to utilize janitorial equipment, rolling racks, ladders, and other assigned supplies.

Supervisory Responsibilities

  • Direct supervision of all non-exempt associates within the store.


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