Store Management Leader
2 weeks ago
About This Role
As a Store Management Leader at Ross Dress for Less, you'll play a vital role in driving success within our dynamic retail environment. You'll be responsible for leading and motivating a team of dedicated associates to deliver exceptional customer service and achieve store goals.
Key Responsibilities
- Cultivate a positive and collaborative work environment, fostering teamwork and open communication among your team members.
- Set clear expectations and provide ongoing guidance and support to ensure associates are equipped to excel in their roles.
- Champion effective communication strategies to keep associates informed and engaged, promoting transparency and a shared understanding of store objectives.
- Drive accountability and execution by monitoring performance, providing constructive feedback, and recognizing achievements.
Qualifications & Skills We Seek
- Two or more years of proven experience as a Store Manager or Assistant Store Manager in a retail setting.
- Demonstrated ability to lead, motivate, and effectively communicate with retail associates at all levels.
- Exceptional organizational skills with the ability to manage multiple tasks, prioritize effectively, and ensure timely completion of assignments.
- Strong decision-making abilities and the capacity to exercise independent judgment in a fast-paced environment.
- Commitment to delivering exceptional customer service and exceeding customer expectations.
- Fluency in English.
- Flexibility to work evenings and weekends as needed.
- Proficiency in basic mathematical calculations commonly used in retail operations.
Physical Requirements
- Ability to operate store equipment, including point-of-sale systems, registers, and computers.
- Capacity to stand, walk, and move throughout the store for extended periods (up to 100% of working time).
- Regularly bending, squatting, kneeling, climbing, carrying, reaching, and stooping.
- Occasional need to push, pull, and lift objects weighing up to 25 pounds or more.
- Ability to utilize janitorial equipment, rolling racks, ladders, and other assigned supplies.
Supervisory Responsibilities
- Direct supervision of all non-exempt associates within the store.
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