**Lead Store Manager**, **Store Director**, **Retail Store Manager**, **Store Operations Manager**, **Store Manager**
6 days ago
About the Role:
The **Store Manager** is a key leadership position responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence in our retail stores. As a Store Manager, you will lead a team of department managers and hourly store partners to achieve sales growth, profitability, and operational efficiency.
Key Responsibilities:
- People Management: Build a high-performing team by attracting, hiring, and retaining top talent. Train, coach, and develop department leaders and hourly partners to deliver exceptional customer service and drive sales growth.
- Performance Management: Meet or exceed sales, profitability, and operational excellence goals. Schedule and adjust labor hours and payroll to maximize productivity and achieve sales and payroll goals.
- Process Management: Ensure the proper health, appearance, and welfare of all animals. Maintain store appearance and adhere to operational standards and safety procedures.
- Market and Promotions: Develop and execute in-store and community events to drive sales and promote the Petco brand.
Requirements:
- Strong leadership and management skills
- Ability to drive sales growth and profitability
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; bachelor's degree preferred
About Petco:
Petco is a leading pet retailer offering a wide range of pet food, toys, and supplies. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.
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