Part-Time Customer Service Representative

16 hours ago


Virginia Veterans Dr Roanoke VA USA, United States The UPS Store Full time
Job Title: Part-Time Center Associate

The UPS Store is seeking a highly skilled and customer-focused Part-Time Center Associate to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices.

Key Responsibilities:

  • Provide outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, team members, and leadership
  • Take ownership of customer shipping needs and offer viable solutions
  • Learn and master all product and service offerings, alternative solutions, and industry trends
  • Operate equipment, software, and devices with expertise and teach others
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Availability to work Friday through Monday, with scheduled Sundays after training

About The UPS Store:

We are a leading provider of shipping, printing, and business services. Our team is dedicated to delivering exceptional customer service and providing innovative solutions to meet the needs of our customers.



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