Guest Services Ambassador

4 days ago


Washington, Washington, D.C., United States kay search group Full time
Job Overview: We are seeking an experienced Guest Services Ambassador to join our team at Kay Search Group in Washington, D.C. The ideal candidate will have excellent customer service skills, the ability to multitask, and proficiency in scheduling appointments and meetings.

Main Responsibilities
  • Client Greeting: Welcome clients, direct them to designated areas, and provide exceptional customer service.
  • Phone and Email Management: Handle multiple phone calls and emails efficiently, responding to client inquiries and resolving issues promptly.
  • Scheduling: Maintain accurate calendars, schedule appointments, meetings, and conference calls, ensuring seamless coordination between teams.
Requirements
  • Certifications: Customer service certification preferred.
  • Experience: 6+ months of prior reception or conference service experience in a law firm or hospitality environment required.

We offer a competitive salary of $70K - $80K, paid overtime, full benefits, tuition reimbursement, bonus, and 401K+



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