Service Ambassador
7 days ago
**About The Turn House**
The Turn House, a part of Green Ridge Hospitality, is seeking a Service Ambassador to join our team at the Hobbit's Glen Golf Club in Columbia, MD. This role offers an exciting opportunity to be part of a growing and dynamic establishment that provides an exceptional dining experience.
**Job Summary**
We are looking for a motivated and energetic individual who can provide excellent customer service as the first point of contact with our customers. As a Service Ambassador, you will be responsible for creating a positive impression of our establishment and ensuring that every guest has a memorable experience.
**Key Responsibilities**
- Create a welcoming atmosphere by interacting with guests, answering questions, and addressing concerns in a friendly and professional manner.
- Have in-depth knowledge of menu items, prices, and promotions to make informed recommendations and answer customer inquiries.
- Handle incoming calls efficiently and effectively, responding to customer queries and resolving issues promptly.
- Assist serving staff as needed to ensure seamless delivery of excellent service.
**Requirements**
- Must be able to work in a fast-paced environment, meeting customer demands accurately and timely while maintaining a positive attitude.
- Demonstrate excellent communication and listening skills to effectively interact with guests and colleagues.
- Show flexibility to work various shifts, including days, evenings, and weekends.
**Compensation**
Our Service Ambassador will receive a competitive salary of $15 per hour, reflecting the company's commitment to providing fair compensation for valuable contributions.
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