Customer Service Ambassador for Residence Dining

1 day ago


Washington, Washington, D.C., United States HallKeen Assisted Living Communities LLC Full time

Job Title: Customer Service Ambassador for Residence Dining

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador for Residence Dining at The Residence at Kenilworth Park in Washington, DC.

Estimated Salary: $25,000 - $30,000 per year, depending on experience.

Key Responsibilities
  • Provide exceptional customer service to residents, guests, and family members, promoting a restaurant-style dining atmosphere.
  • Work closely with the Dining Room Manager to ensure resident satisfaction with food and dining programs.
  • Create a strong sense of teamwork and cooperation among all staff members.
  • Acknowledge new residents, introducing them to menus, seating arrangements, and dining options.
  • Set tables according to Kenilworth Park's standards.
  • Serve food and beverages as requested, taking and delivering accurate meal orders.
  • Remove used or soiled items from the dining area as needed.
  • Clean and sanitize equipment, furniture, and floorings.
  • Communicate resident preferences to the Food Service Director for menu planning purposes.
  • Perform other duties as assigned, including working holidays and weekends.
Requirements
  • High school diploma or equivalent required; 2 years of dining room or restaurant experience preferred.
  • Basic knowledge of kitchen operations and food safety standards desirable.
  • Excellent organizational and time management skills.
  • Ability to resolve problems and maintain positive relationships with colleagues, residents, and visitors.


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