Customer Service Ambassador for Residence Dining
1 day ago
Job Title: Customer Service Ambassador for Residence Dining
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador for Residence Dining at The Residence at Kenilworth Park in Washington, DC.
Estimated Salary: $25,000 - $30,000 per year, depending on experience.
Key Responsibilities- Provide exceptional customer service to residents, guests, and family members, promoting a restaurant-style dining atmosphere.
- Work closely with the Dining Room Manager to ensure resident satisfaction with food and dining programs.
- Create a strong sense of teamwork and cooperation among all staff members.
- Acknowledge new residents, introducing them to menus, seating arrangements, and dining options.
- Set tables according to Kenilworth Park's standards.
- Serve food and beverages as requested, taking and delivering accurate meal orders.
- Remove used or soiled items from the dining area as needed.
- Clean and sanitize equipment, furniture, and floorings.
- Communicate resident preferences to the Food Service Director for menu planning purposes.
- Perform other duties as assigned, including working holidays and weekends.
- High school diploma or equivalent required; 2 years of dining room or restaurant experience preferred.
- Basic knowledge of kitchen operations and food safety standards desirable.
- Excellent organizational and time management skills.
- Ability to resolve problems and maintain positive relationships with colleagues, residents, and visitors.
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