Customer Experience Representative
2 weeks ago
As a Customer Experience Representative at J.B. Hunt, you will play a crucial role in executing customer freight orders to meet volume goals and deliver an exceptional customer experience. This position requires developing and maintaining excellent customer relationships to maximize business potential.
Key Responsibilities:- Manage customer relations by engaging the customer regularly and providing solutions to meet their needs and goals to maximize the freight potential and growth.
- Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failures.
- Ensure on-time delivery, damage-free services, and accurate billing through scheduling pick-up and delivery appointments, entering customer orders into the order management system to track loads, and obtaining approval for accessorial charges with assigned customers.
- High School Diploma/GED and up to 1-2 years of customer service/sales experience and/or military equivalent experience.
- Preferred: Bachelor's Degree and/or up to 1 year of working experience and/or military equivalent experience.
- Ability to communicate effectively through all mediums.
- Ability to embrace change.
- Ability to handle a stressful work environment.
- Ability to multitask.
- Maintain Composure.
- Competitive.
- Sales Focused.
- Resilient.
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
-
Customer Experience Representative
2 weeks ago
Atlanta, Georgia, United States All n 1 Security Services Full timeJob Title: Customer Experience RepresentativeWe are seeking a highly motivated and experienced Customer Experience Representative to join our team at All n 1 Security Services. As a Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met.Key...
-
Customer Experience Representative
2 weeks ago
Atlanta, Georgia, United States J.B. Hunt Full timeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team at J.B. Hunt Transport, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and meeting volume goals.Key Responsibilities:Develop and maintain strong customer relationships to maximize business...
-
Customer Experience Representative
4 weeks ago
Atlanta, Georgia, United States Jori Kasher - State Farm Agent Full timeJob Description**Position Overview:**We are seeking a vibrant individual who thrives on providing exceptional customer experiences. As a Customer Experience Representative with Jori Kasher - State Farm Agent, you will have the opportunity to engage with the public and make a positive impact. Our team is dedicated to promoting State Farm's premier insurance...
-
Customer Experience Representative
3 weeks ago
Atlanta, Georgia, United States J.B. Hunt Full timeJob Summary:As a Customer Experience Representative with J.B. Hunt, you will play a critical role in executing customer freight orders to meet volume goals and deliver an exceptional customer experience. This position requires developing and maintaining excellent customer relationships to maximize business potential.Key Responsibilities:Manage customer...
-
Customer Experience Representative
2 weeks ago
Atlanta, Georgia, United States Oldcastle Full timeJob Title: Customer Experience SpecialistOldcastle is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerEnter...
-
Customer Experience Representative
4 weeks ago
Atlanta, Georgia, United States Oldcastle Infrastructure Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and...
-
Customer Experience Representative
1 month ago
Atlanta, Georgia, United States Oldcastle Infrastructure Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries in a timely and...
-
Customer Experience Representative
3 days ago
Atlanta, Georgia, United States Oldcastle Infrastructure Full timeJob Title: Customer Experience SpecialistOldcastle Infrastructure, a leading provider of utility infrastructure solutions, is seeking a Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Process and...
-
Customer Experience Representative
3 days ago
Atlanta, Georgia, United States Delta Air Lines, Inc. Full timeCustomer Experience SpecialistDelta Air Lines, Inc. is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Reservations and Customer Service team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide top-notch customer service to our...
-
Customer Experience Representative
3 weeks ago
Atlanta, Georgia, United States Oldcastle Full timeJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Oldcastle Infrastructure. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide prompt and professional responses to customer inquiries, including...
-
Customer Experience Representative
4 weeks ago
Atlanta, Georgia, United States Answer Mti Full time{"title": "Customer Experience Agent", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Agent. As a key member of our inbound call center, you will be responsible for providing exceptional service to our clients, handling a high volume of calls, and working collaboratively...
-
Customer Service Representative
4 weeks ago
Atlanta, Georgia, United States SP Plus Corporation Full time{"title": "Customer Service Representative", "description": "Job SummaryAt SP Plus Corporation, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in ensuring our customers have a seamless parking experience. Your primary responsibility will be to assist customers in making...
-
Atlanta, Georgia, United States Peachy Insurance Full timeAbout Our CompanyPeachy Insurance is a forward-thinking, remote-friendly organization with a team of compassionate professionals who strive to exceed their goals every day. Our mission is to make a positive impact in the insurance world.Job SummaryWe are seeking a highly skilled and bilingual Customer Experience Representative to join our team. As a key...
-
Director of Customer Experience
4 weeks ago
Atlanta, Georgia, United States Scan Full timeAbout the RoleWe are seeking an exceptional leader to join our team as a Director of Customer Experience. As a key member of our operations team, you will be responsible for driving customer satisfaction and loyalty through the development and implementation of effective customer service strategies.Key ResponsibilitiesDevelop and implement customer service...
-
Customer Experience Specialist
3 weeks ago
Atlanta, Georgia, United States J.B. Hunt Transport Full timeJob Summary:As a Customer Experience Representative at J.B. Hunt Transport, Inc., you will play a crucial role in delivering exceptional customer experiences while executing customer freight orders to meet volume goals. This position requires developing and maintaining excellent customer relationships to maximize business potential.Key...
-
Customer Experience Specialist
3 weeks ago
Atlanta, Georgia, United States J.B. Hunt Transport Full timeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team at J.B. Hunt Transport, Inc. The successful candidate will be responsible for executing customer freight orders to meet volume goals and delivering an exceptional customer experience.Key Responsibilities:Develop and maintain excellent customer relationships to...
-
Customer Experience Associate
1 month ago
Atlanta, Georgia, United States Dal-Tile Full timeAbout Dal-TileDal-Tile is a leading manufacturer of tile and natural stone in the United States, committed to delivering exceptional products and services to its customers.Job SummaryWe are seeking an experienced Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing top-notch customer...
-
Customer Service Representative
4 weeks ago
Atlanta, Georgia, United States Smoothstar Tech Full time{"Job Title": "Customer Service Representative", "Job Description": "Customer Service RepresentativeSmoothstar Tech is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to TurboTax customers via phone, email, and chat. Your...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States RemX Full timeCustomer Service RepresentativeWe are seeking a dedicated customer service representative to join our team at RemX. As a customer service representative, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:Key Responsibilities:Handling high-volume inbound and outbound callsProcessing payments...
-
Customer Service Representative
1 month ago
Atlanta, Georgia, United States Hansgrohe Group Full timeJob DescriptionJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are...