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Retail Customer Service Representative

1 month ago

Jefferson City, Missouri, United States Sam's Club Full time
Job Summary:

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

• Provide exceptional customer service to members, responding to their needs and resolving any issues that may arise
• Maintain a clean and organized store environment, including the sales floor, cash registers, and surrounding areas
• Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
• Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals
• Collaborate with colleagues to achieve sales and customer service objectives, promoting a positive and supportive team culture

What We Offer:

• Competitive hourly wage, with opportunities for performance-based bonuses and career advancement
• Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans
• Paid time off, including PTO, parental leave, and bereavement leave, to support work-life balance and well-being
• Opportunities for professional growth and development, including training and education programs to enhance skills and knowledge

Requirements:

• High school diploma or equivalent required; prior retail or customer service experience preferred
• Ability to work effectively in a fast-paced environment, with strong communication and interpersonal skills
• Basic math skills and accuracy with handling cash and credit card transactions
• Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store

Why Join Us:

At Sam's Club, we are committed to providing a positive and inclusive work environment, where associates can grow and develop their careers. We offer competitive pay, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.