Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their financial needs are met with professionalism and care.
Key Responsibilities
- Provide outstanding customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Market for new and continued customer business, identifying opportunities to grow our client base.
- Prepare and process loans and income tax returns, ensuring accuracy and compliance with regulatory requirements.
What We Offer
- A comprehensive training program, including hands-on and online training, to ensure your success in the role.
- An excellent benefits package, including medical insurance, dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
- Monthly bonus potential, based on team performance and individual contributions.
- Opportunities for career growth and development, as we believe in fostering our employees' talents and providing a pathway for their individual career story.
About Us
Security Finance is a leader in the financial services industry, providing easy and safe installment loans and income tax preparation to the communities where we operate. We are committed to being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Location
This position will also support offices in the following surrounding cities: Jefferson City, Columbia, Fulton, Macon, and Kirksville.
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