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Accounts Receivable Manager
2 months ago
Company Overview
At Accor Hotels, we embrace a culture of excellence and innovation. Our commitment to quality service and guest satisfaction is reflected in our dynamic work environment.
Position Overview
The Credit Manager plays a pivotal role in overseeing the Accounts Receivable team, ensuring a seamless financial operation. This leadership position requires a strong focus on relationship-building with clients and collaboration across various departments.
Key Responsibilities:
- Deliver consistently professional and engaging service to clients.
- Supervise the Accounts Receivable Supervisor and Coordinator roles.
- Facilitate monthly credit meetings to discuss financial strategies.
- Engage in pre-consultation meetings to establish billing arrangements and foster strong client relationships.
- Oversee the preparation of group billings, ensuring timely delivery to clients.
- Authorize direct billing requests as necessary.
- Enforce group deposit policies in accordance with contractual agreements.
- Manage accounts receivable aging and ensure timely collections.
- Implement proactive collection strategies when needed.
- Collaborate with the front office to maintain a clean guest ledger.
- Set clear expectations for the AR Supervisor and Coordinator, monitoring their performance.
- Conduct daily billing review meetings with clients as required.
- Coordinate with other finance staff to ensure smooth operations.
- Process chargebacks and related inquiries efficiently.
- Monitor monthly house accounts for accuracy.
- Manage office supplies and maintain inventory levels.
- Perform general office administration tasks as needed.
- Adhere to departmental policies and safety protocols.
- Complete additional duties as assigned.
Physical Requirements:
This role involves frequent sitting, occasional kneeling, lifting, and navigating stairs or ramps.
Qualifications:
- Demonstrated leadership experience is essential.
- Prior experience with Property Management Systems is preferred.
- Background in office administration or accounting is advantageous.
- Proficiency in Microsoft Windows applications is beneficial.
- A degree in a related field is a plus.
- Strong interpersonal and problem-solving skills are necessary.
- Reliability and responsibility are key attributes.
- Ability to thrive under pressure in a fast-paced environment.
- Team-oriented mindset with a focus on collaboration.
- Commitment to exceptional guest service, maintaining composure and courtesy at all times.
Benefits:
Accor Hotels offers a range of employee benefits, including discounted rates at our properties worldwide, access to learning and development programs, and opportunities for career advancement. Join us in making a positive impact through our commitment to sustainability, diversity, and inclusion.
