IT Support Specialist

3 weeks ago


Madison, Wisconsin, United States Sanmina Full time
Job Description

At Sanmina, a leading provider of innovative technology solutions, we are seeking a highly motivated and detail-oriented IT Support Specialist - Intern to join our team.

Job Purpose

The IT Support Co-Op position provides the opportunity to develop multiple facets of IT support in a real-world environment. Working with seasoned Technical Support Specialists and Network Administrators, the candidate will further develop their knowledge and gain valuable hands-on experience.

Key Responsibilities
  • Provide technical resources and support to Company employees.
  • Develop and maintain network and systems documentation.
  • Learn to implement, test, and release software upgrades and patches.
  • Assist with installing, configuring, and troubleshooting laptops and workstations.
  • Develop the ability to troubleshoot network issues.
  • Pro-actively work at identifying and resolving potential or recurring client issues.
  • Reports all potentially systemic problems to Management.
Requirements

MIS/CIS/CS Major with a 3.0 or Higher GPA.

Ability to work based on goals and ticketing system and deliver on time resolutions.

Knowledge of Windows (10, 7, XP) and Microsoft Office Suite.

Project Management skills.

Intermediate Networking knowledge and skills including, but not limited to: Ethernet physical layer connectivity analysis, basic TCP/IP protocol setup and troubleshooting skills, network interface card setup and connectivity analysis.

Communication skills are necessary for interacting with internal customers.

Must be able to work in a fast-paced, high-demand environment.

Applicant must be able to work as a team to meet the needs of the customer.

Sanmina is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. This is an ITAR facility and applicants must be a US Citizen.


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