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Core Operations Officer

2 months ago

Quincy, Massachusetts, United States State Street Corporation Full time
About the Role

We are seeking a highly skilled Operations Officer to join our team at State Street Corporation. As an Operations Officer, you will play a critical role in assisting with current and future state Retiree Services tax operations, as well as activities related to our benefit payment system migration project.

Key Responsibilities
  • Communicate with the IRS regarding tax notices received and/or general questions and inquiries
  • Develop future state vendor oversight and operating model related to tax operations
  • Perform tax-related vendor service level monitoring
  • Support daily tax-related vendor oversight activities
  • Assess daily tax-related benefit payment operations conducted by vendor
  • Build tax-related operational control structure; identify operational risks, propose mitigating controls
  • Document and maintenance of tax SOPs, process flows, and other business operations support documentation
  • Support daily Retiree Services tax operations where applicable
  • Data gathering and analysis where applicable
  • Participate in project management and execution of our benefit payment system migration project as it relates to tax operations
  • Assist with requirement definition, documentation, and functional development
  • Participate in business acceptance testing, including test case design and execution, and defect documentation
  • Liaise with system vendor; manage vendor deliverables
Requirements
  • College degree or equivalent experience
  • 3-5 years of experience in a project environment
  • Working knowledge of Word, Excel, PowerPoint required; Visio and MS Project helpful
  • Basic knowledge of U.S. Federal and State tax operations; willingness to learn more
About State Street Corporation

State Street Corporation is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You'll have access to flexible work programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality.

State Street Corporation is an equal opportunity and affirmative action employer.