Tax Office Operations Manager
4 weeks ago
At H&R Block, we're seeking a highly skilled and motivated Associate Team Leader to join our team. As a key member of our tax office operations, you will be responsible for providing exceptional customer service, leading daily activities, and ensuring that all tax office associates are scheduled and working efficiently.
Key Responsibilities
Support the Multi-Unit Team Leader in executing and holding tax office associates accountable to Service Standards execution and client service experience
Serve as point of contact for onsite escalated client service concerns
Ensure clients are scheduled properly and conflicts are resolved
Lead daily activities to ensure that all tax office associates are scheduled and work is completed according to deadlines, with attention to quality standards, priorities, and overall goals
Requirements
Prior experience working in customer service or similar role
Strong organizational skills and ability to plan and manage day-to-day office operations
Customer-centric mindset and strong communication skills
Computer proficient with the ability to use MS Office
Demonstrated ability to work independently with minimal supervision
Positive attitude
Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
About Us
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block. If you're looking to make an impact, H&R Block is the place for you.
-
Senior Manager Tax and Income Operations
1 month ago
Quincy, Massachusetts, United States State Street Corporation Full timeJob Summary:We are seeking an experienced leader to drive collection of income across the globe by working in conjunction with the Custody Tax and Income utility areas. The successful candidate will support the operational activities across the life span of an income event, identifying and implementing process and structural improvements. The role will...
-
Staff Tax Accountant
4 weeks ago
Quincy, Massachusetts, United States Strategic Employment Full timeJob OpportunityA leading Public Accounting firm in Quincy, MA is seeking an Accountant to join their small, cohesive team. As a key member, you will gain direct professional mentorship from the firm's Founder and have exposure to all aspects of business, with an emphasis on tax accounting.This is a great opportunity to help grow a company, be trained by the...
-
Financial Operations Manager
4 weeks ago
Quincy, Massachusetts, United States Complete Staffing Solutions Full timeJob DescriptionComplete Staffing Solutions is seeking a highly skilled Financial Operations Manager to join our team. As a key member of our finance department, you will be responsible for managing the financial operations, ensuring accuracy in financial reporting, and maintaining compliance with various regulatory requirements.Key Responsibilities:Budget...
-
Pricing Operations Manager
4 weeks ago
Quincy, Massachusetts, United States COGECO Full timeWe are seeking a Pricing Operations Manager to join our team at COGECO. As a Pricing Operations Manager, you will be responsible for supporting the squads focused on Customer Acquisitions, with business cases, compliance management, new pricing models & campaigns.In this role, you will work within an agile squad as the pricing lead. Your squad will consist...
-
Restaurant Operations Manager
6 days ago
Quincy, Massachusetts, United States Arby's Full timeRestaurant General Manager Job DescriptionAs a Restaurant General Manager at Arby's, you will be responsible for leading your restaurant's success. You will oversee the restaurant management team and team members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reaching sales and profit goals.Key...
-
Restaurant Operations Manager
1 month ago
Quincy, Massachusetts, United States Arby's Full timeJob SummaryAs a General Manager at Arby's, you will be responsible for leading your restaurant's success by managing your team, ensuring excellent customer service, and driving sales and profit growth. Your leadership skills, experience, and passion for the food service industry will make you a valuable asset to our team.Key ResponsibilitiesLead and manage...
-
Service Advisor/Office Manager
4 weeks ago
Quincy, Massachusetts, United States Meineke Full timeAbout the Role:We are seeking a highly skilled and customer-focused Service Advisor/Office Manager to join our team at Meineke. As a Service Advisor, you will be responsible for greeting and checking in customers, building estimates for repair, and managing the workflow in the shop.Key Responsibilities:Greet and check in customers, ensuring a positive and...
-
Professional Tax and Audit Specialist
1 day ago
Quincy, Massachusetts, United States CliftonLarsonAllen Full timeAt CliftonLarsonAllen, we embody a culture that exemplifies our core values of accountability, initiative, honesty, professionalism, and trust.We are dedicated to building an inclusive environment where diverse beliefs and perspectives thrive, enabling us to truly understand and serve our clients, communities, and colleagues.Our locations in Andover, Quincy,...
-
Operations Banking Service Manager
4 weeks ago
Quincy, Massachusetts, United States State Street Corporation Full timeAbout the RoleAs a member of the Banking Services team at State Street Corporation, you will play a critical role in managing the implementation and maintenance activities for several banking applications. This position requires a strong understanding of banking operations and a ability to work collaboratively with internal and external customers to...
-
Operations Lead
1 month ago
Quincy, Massachusetts, United States Aspen Dental Full timeAt Aspen Dental, we put our patients first by providing exceptional care and service. As an Operations Lead, you will play a critical role in ensuring the smooth operation of our dental practice. Your responsibilities will include supervising the front office team, managing patient flow, and maintaining accurate records.Key Responsibilities:Supervise and...
-
Quincy, Massachusetts, United States State Street Corporation Full timeJob Summary: We are seeking an experienced leader to drive collection of income across the globe by working in conjunction with the Custody Tax and Income utility areas. The role will support the operational activities across the life span of an income event as well as identifying and implementing process and structural improvements. Key Responsibilities:...
-
Bank Loan Servicing Officer
4 weeks ago
Quincy, Massachusetts, United States State Street Corporation Full timeJob SummaryState Street Corporation is seeking a highly skilled Bank Loan Servicing Officer to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services to our clients. This is an exciting opportunity to work with a leading financial institution and contribute to the success of our...
-
Dealership Operations Manager
3 weeks ago
Quincy, Massachusetts, United States MarineMax Full timeMarineMax General Manager RoleThe General Manager is the primary leader of MarineMax dealership operations, driving success in sales, service, financial performance, team development, and community relations. This role is responsible for implementing and maintaining a culture of excellence, ensuring compliance with MarineMax values and mission statement.Key...
-
Restaurant Operations Manager
4 weeks ago
Quincy, Massachusetts, United States Arby's Full timeRestaurant Operations ManagerAs a key member of our restaurant team, you will be responsible for leading our restaurant to success. You will oversee all aspects of the operation, including hiring, scheduling, and training. Your goal will be to ensure that our restaurant is delivering top results, and you will be responsible for managing cash and food...
-
Shift Operations Manager
4 weeks ago
Quincy, Massachusetts, United States Archer Daniels Midland Company Full timeJob DescriptionThe Shift Supervisor is primarily responsible for the operation, supervision, and performance of the Quincy soybean Extraction Plants on their assigned shift.This position will be required to work rotating shifts, including weekends that fall within the rotation.The Shift Supervisor is responsible for leading their team by providing direction,...
-
Bank Loan Servicing Officer
4 weeks ago
Quincy, Massachusetts, United States State Street Corporation Full timeKey ResponsibilitiesThe successful candidate will be responsible for managing a functional team, overseeing daily service delivery, and resolving operational issues. They will also be the primary contact for technical expertise and will manage production activities of Shared Service Associates. Additionally, they will coordinate the implementation of new...
-
Bakery Operations Manager
1 month ago
Quincy, Massachusetts, United States Gecko Hospitality Full timeJob Title: Bakery ManagerJob Summary:We are seeking a highly skilled and experienced Bakery Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing all aspects of our bakery operations, ensuring exceptional guest service, and maintaining a positive work environment.Key...
-
Bank Loan Servicing Officer
4 weeks ago
Quincy, Massachusetts, United States State Street Corporation Full timeJob SummaryThis role plays a critical part in the overall success of the organization. The team you will be joining is responsible for helping institutional investors manage risk, respond to challenges, and drive performance and profitability.In this position, you will strive for cutting-edge solutions that are straightforward and scalable. You will help...
-
Business Operations Specialist
4 weeks ago
Quincy, Massachusetts, United States Veridic Solutions Full timeJob Title: Business Operations SpecialistAt Veridic Solutions, we are seeking a skilled Business Operations Specialist to join our team. The ideal candidate will have a strong background in financial data analysis and experience with data lifecycle management.Key Responsibilities:Apply business knowledge to build platform requirementsPerform data analysis...
-
Project Manager
3 weeks ago
Quincy, Massachusetts, United States CyberCoders Full timeJob OverviewCyberCoders is currently hiring multiple Superintendents to lead mechanical projects. These individuals will be responsible for overseeing project site operations, from planning to completion, while ensuring timely and budget-friendly delivery of high-quality results.Manage project site logistics, including procurement of materials and...