Front Desk Representative
2 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Massage Envy Chatenay Square. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- A competitive hourly rate of $12.00
- A flexible work schedule with some nights and weekends required
- In-depth product and service training
- A free massage and skincare service after 30 days
- Discounted massage and skincare services
- Discounted skincare products
- A high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A general knowledge of massage and skin care services
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to join a growing community with experienced professionals who share your same passion, we'd love to meet you.
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