Patient Financial Services Specialist

4 days ago


Bakersfield, California, United States Embark Behavioral Health Full time
About the Role

We are seeking a highly skilled Revenue Cycle Specialist to join our team at Embark Behavioral Health. As a key member of our financial services team, you will play a critical role in ensuring the timely and accurate processing of invoices, collection of payments, and maintenance of accurate records.

Key Responsibilities
  • Financial Statement Management: Ensure timely and accurate processing of invoices, including obtaining credit card or ACH information from families and clients.
  • Payment Collection: Collect payments and maintain accurate records, including email and phone correspondence with customers to follow up on payments.
  • Account Management: Monitor assigned accounts to identify overdue payments, issue refunds on overpayments, process and review adjustments, and reduce delinquency.
  • Collaboration: Partner with the billing team to ensure timely billing to third-party payors and engage in the cash application process to ensure accurate and timely application of cash receipts.
Requirements
  • Experience: Prior work experience in Accounts Receivable, preferably in a medical or behavioral healthcare environment.
  • Skills: Working knowledge of Windows-based applications, including Outlook, Word, and Excel, as well as hands-on experience with accounting software and strong analytical skills.
  • Communication: Strong and professional communication skills, including negotiation and problem-solving aptitude, patience, and ability to manage stress and maintain confidentiality.


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