Retail Operations Manager

3 weeks ago


Toulouges, Occitanie, United States Burlington Stores Full time
Company Overview
Burlington Stores, Inc. is a rapidly growing off-price retailer dedicated to providing our customers with the best possible shopping experience.

Salary:
$14.50-$16.50 per hour

Job Description
The Retail Front End Supervisor will play a crucial role in driving sales results and ensuring exceptional customer service at all times. This leadership position is responsible for supervising all store functions and associates, promoting safety, and cultivating a diverse culture based on teamwork and collaboration.

Key Responsibilities:
  • Supervise all store functions and associates while in the role of Manager on Duty.
  • Maximize sales results through training, developing, and coaching of direct reports.
  • Promote safety for both our customers and associates by adhering to company guidelines.
  • Cultivate a diverse culture based on teamwork and collaboration.
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
  • Reinforce our company Asset Protection strategies to eliminate shortage.
  • Assist in recruiting, interviewing, and onboarding new associates.
  • Participate in weekly workload planning meetings.
  • Drives Community Relations participation through company programs and partnerships.
  • Coordinate meal and break periods and monitors schedule adherence.

Required Skills and Qualifications:
  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
  • Strong interpersonal skills with a positive and engaging attitude.
  • Ability to work a full-time schedule including nights, weekends, and holidays as required.
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Benefits:
  • Growth Opportunities
  • Competitive Pay
  • Flexible Hours
  • 15-30% Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k)


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