Retail Operations Manager
3 weeks ago
Burlington Stores, Inc. is a rapidly growing off-price retailer dedicated to providing our customers with the best possible shopping experience.
Salary:
$14.50-$16.50 per hour
Job Description
The Retail Front End Supervisor will play a crucial role in driving sales results and ensuring exceptional customer service at all times. This leadership position is responsible for supervising all store functions and associates, promoting safety, and cultivating a diverse culture based on teamwork and collaboration.
Key Responsibilities:
- Supervise all store functions and associates while in the role of Manager on Duty.
- Maximize sales results through training, developing, and coaching of direct reports.
- Promote safety for both our customers and associates by adhering to company guidelines.
- Cultivate a diverse culture based on teamwork and collaboration.
- Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
- Reinforce our company Asset Protection strategies to eliminate shortage.
- Assist in recruiting, interviewing, and onboarding new associates.
- Participate in weekly workload planning meetings.
- Drives Community Relations participation through company programs and partnerships.
- Coordinate meal and break periods and monitors schedule adherence.
Required Skills and Qualifications:
- At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
- Strong interpersonal skills with a positive and engaging attitude.
- Ability to work a full-time schedule including nights, weekends, and holidays as required.
- Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Benefits:
- Growth Opportunities
- Competitive Pay
- Flexible Hours
- 15-30% Associate Discount
- Medical, Dental, and Vision Coverage
- Employee Assistance Program
- Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- 401(k)
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