Senior Technical Operations Manager

2 weeks ago


Toulouges, Occitanie, United States Pomeroy Full time
Overview

The Senior Technical Operations Manager plays a crucial role in overseeing the activities of Information Technology's Technical Operations Teams, ensuring seamless operations and driving strategic growth for Pomeroy.

Key Responsibilities:
  • Supervise and Monitor IT Staff: Oversee the day-to-day activities of IT staff, providing guidance on hardware and software support, datacenter appliances, storage, and server environments.
  • Project Management: Plan, schedule, prioritize, and control work for Technical Operations Teams, ensuring timely project completion and meeting business objectives.
  • System Administration: Manage the installation, upgrade, replacement, and maintenance of virtual and physical technology-based hardware and services, including workstations, connectivity infrastructure, datacenter storage, cloud computing, and enterprise-wide appliances.
  • Technical Support: Provide assistance to end-users, analyzing and correcting computer and network problems, and collaborating with vendors as needed.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field; or an equivalent combination of formal education and work experience.
  • Six years of increasingly responsible information technology experience in areas such as datacenter administration, workstation support, physical or cybersecurity, and physical infrastructure.
  • Preferred experience includes supervisory roles, cloud computing, and technical leadership.
Estimated Salary Range:

$90,000 - $120,000 per annum, commensurate with experience and qualifications.



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