Experience Management Lead
6 days ago
About the Job:
">We are seeking a talented Customer Experience Manager to join our team at LSI Industries. As a key member of our customer service team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.
]">Responsibilities:
">- ">
- Develop and implement customer service initiatives to drive business results">
- Collaborate with cross-functional teams to ensure seamless customer experiences">
- Lead and manage a team of Customer Service Representatives">
- Monitor and report on customer satisfaction metrics">
- Analyze data to inform business decisions and drive continuous improvement">
Requirements:
">To be successful in this role, you will need:
">- ">
- A Bachelor's degree or equivalent">
- At least 10 years of relevant experience in customer service or a related field">
- Excellent leadership and analytical skills">
- Ability to communicate effectively with customers and internal stakeholders">
- Knowledge of Microsoft Office applications">
What We Offer:
">In return for your hard work and dedication, we offer:
">- ">
- A competitive salary of $85,000 - $115,000 per year">
- A comprehensive benefits package including health insurance, dental insurance, and vision insurance">
- A generous paid time off policy">
- Ongoing training and development opportunities">
About LSI Industries:
">LSI Industries is a leading manufacturer of commercial lighting solutions and graphic display solutions. We are committed to delivering exceptional quality and service to our customers.
-
Customer Experience Lead
3 weeks ago
Cincinnati, Ohio, United States Lakeview Farms Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at Lakeview Farms. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring that our customers' needs are met.Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with our...
-
Beverage Experience Manager
6 hours ago
Cincinnati, Ohio, United States Trio Bistro Full timeJob Description:The Beverage Experience Manager at Trio Bistro will lead the bar team to deliver exceptional beverage experiences and drive sales growth. This role involves developing and executing drink menus, managing inventory, and ensuring a safe and welcoming environment for all patrons.Key Responsibilities:• Develop and implement creative drink menus...
-
Preschool Instructional Lead
7 days ago
Cincinnati, Ohio, United States The Learning Experience #354 Full timeJob DescriptionWe are looking for a skilled Preschool Instructional Lead to implement our proprietary L.E.A.P curriculum using fun and engaging characters. The successful candidate will be responsible for creating a safe, nurturing, and engaging learning environment for children, while building relationships with families and colleagues.As a member of our...
-
Digital Experience Manager
6 days ago
Cincinnati, Ohio, United States University of Cincinnati Full timeAbout the PositionWe are seeking a highly skilled Digital Experience Manager to join our team at the University of Cincinnati. In this role, you will be responsible for managing and enhancing the online presence of the College of Education, Criminal Justice, Human Services, and Information Technology (CECH).The ideal candidate will have three years of...
-
High-End Printing Technician Lead
2 days ago
Cincinnati, Ohio, United States Management Recruiters International Full timeJob Title: High-End Printing Technician LeadWe are seeking an experienced High-End Printing Technician Lead to join our team at Management Recruiters International. As a leading recruitment agency in the Graphic Arts, Printing and Pre-Press Industries, we offer unparalleled opportunities for career growth and development.The ideal candidate will have...
-
Lead, Project Manager
2 days ago
Cincinnati, Ohio, United States L3Harris Full timeJob OverviewWe are seeking an experienced Technical Project Director to lead our project engineering efforts. As a key member of our team, you will be responsible for managing the technical aspects of our projects, ensuring timely completion and within budget.The ideal candidate will have a strong background in project management, with experience leading...
-
Sales and Customer Experience Manager
3 weeks ago
Cincinnati, Ohio, United States Remote Vans® 🚐 📶 Full timeAt Remote Vans, we're seeking a skilled Sales and Customer Experience Manager to join our team. As a key member of our sales department, you will be responsible for fostering strong relationships with both new and existing customers.Key Responsibilities:Foster positive customer experiences through regular communication and relationship building.Present our...
-
Operations Manager
3 weeks ago
Cincinnati, Ohio, United States The Buckle, Inc. Full timeJob SummaryThe Buckle, Inc. is seeking an experienced Operations Manager to join our team. This role is responsible for overseeing the day-to-day operations of our retail stores, ensuring excellent customer service, and driving sales growth.Main ResponsibilitiesFulfilling our mission statement by creating an enjoyable shopping experience for our...
-
Project Manager Lead
2 days ago
Cincinnati, Ohio, United States CT Consultants Full timeJob OverviewWe are seeking a Senior Project Engineer to join our Blue Ash Office. This role will be responsible for managing and coordinating multiple projects in a multi-office firm, with a focus on municipalities, roadway, underground utilities, drainage, and site development plans.ResponsibilitiesServe as technical lead and manage project managers and...
-
Member Experience Coordinator
6 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeWe are hiring a Member Experience Coordinator to oversee the day-to-day operations of our Planet Fitness locations in the Midwest. This is an excellent opportunity to join a dynamic team and make a positive impact on our members' experiences.The estimated salary for this position is $45,000-$60,000 per year, based on location and experience.Key...
-
Customer Experience Lead
6 days ago
Cincinnati, Ohio, United States Canonical - Jobs Full timeAbout the OpportunityWe are seeking a highly skilled CSSM to join our Customer Success team at Canonical. This is an exciting opportunity for someone who is passionate about cloud and data centre infrastructure technologies.About the Role:You will develop trust with assigned customers and provide them with the best possible experience navigating Canonical's...
-
Identity Management Security Lead
6 hours ago
Cincinnati, Ohio, United States UC Health Full timeCompany Overview">UC Health, a leading healthcare provider, seeks an experienced Identity Management Security Lead to lead the identity management team in implementing a new IDG/IAM solution. Reporting to the Director of Information Security, this role will oversee seven positions and collaborate with organizational leaders to support a complex identity...
-
Lead Nurse Manager
3 weeks ago
Cincinnati, Ohio, United States Ohio Living Llanfair Full timeJob SummaryAmbitious and compassionate nursing professionals sought for the role of Lead Nurse Manager at Ohio Living Llanfair. As a key member of our interdisciplinary team, you will be responsible for supervising daily activities, providing direct care, and coordinating with healthcare professionals and families to ensure high-quality care for residents...
-
Senior User Experience Design Lead
3 weeks ago
Cincinnati, Ohio, United States Openfield Creative Full timeJob OverviewWelcome to Openfield Creative, a leading EdTech company where innovation meets design. We are seeking an exceptional Senior UX Designer to join our team of experts in shaping world-class user experiences.
-
Customer Experience Manager
3 weeks ago
Cincinnati, Ohio, United States Altitude Trampoline Park Full timeAbout UsAltitude Trampoline Park is a premier entertainment destination where fun meets adventure.About the RoleWe are seeking an experienced Customer Experience Manager to oversee the overall park atmosphere and maintain our high standards of service.Key ResponsibilitiesTeam Management: Recruit, schedule, and orient employees to ensure exceptional guest...
-
Customer Service Lead
3 weeks ago
Cincinnati, Ohio, United States Parking Management Services Full timeAbout UsParking Management Services is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.Job OverviewWe are seeking a highly motivated Customer Service Lead to join our team as a Valet Parking Specialist. This role will be responsible for...
-
IT Audit Project Manager Lead
10 hours ago
Cincinnati, Ohio, United States Fifth Third Bank, N.A. Full timeFifth Third Bank, National AssociationEstimated Salary: $115,000 - $145,000 per yearAbout UsWe connect great people to great opportunities at Fifth Third Bank. We are a leading regional bank with a rich history of innovation and commitment to excellence.Job SummaryWe are seeking an experienced IT Audit Project Manager to join our team. The successful...
-
Construction Management Lead
2 days ago
Cincinnati, Ohio, United States Cincinnati Metropolitan Housing Authority Full timeJob DescriptionThe Cincinnati Metropolitan Housing Authority seeks a seasoned Construction Management Lead to oversee the development and construction aspects of designated projects. This role reports to the Director of Real Estate & Construction and requires expertise in contractor and resource procurement, regulatory compliance, schedule management, and...
-
Tax Manager
3 weeks ago
Cincinnati, Ohio, United States Cherry Bekaert Advisory, LLC Full timeUnlock Your Potential as a Tax Manager at Cherry Bekaert Advisory, LLCWe are seeking an experienced and highly skilled Tax Manager to join our dynamic team in Cincinnati, OH. As a key member of our Core Tax Services group, you will have the opportunity to work with clients across various industries, including manufacturing, technology, professional services,...
-
Care Management Team Lead
3 weeks ago
Cincinnati, Ohio, United States Council on Aging of Southwestern Ohio Full timeJob Title: Care Management Team LeadAbout the Job: We are seeking a highly skilled Care Management Team Lead to join our team at Council on Aging of Southwestern Ohio. As a member of our leadership team, you will be responsible for supervising and monitoring the performance of our care management staff, ensuring that they meet contractual compliance and...