Member Experience Coordinator

7 days ago


Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full time

We are hiring a Member Experience Coordinator to oversee the day-to-day operations of our Planet Fitness locations in the Midwest. This is an excellent opportunity to join a dynamic team and make a positive impact on our members' experiences.

The estimated salary for this position is $45,000-$60,000 per year, based on location and experience.

Key responsibilities include:

  • Providing exceptional customer service to members and guests.
  • Managing front desk activities, including phone calls, membership sign-ups, and tours.
  • Maintaining accurate records and updating member accounts.
  • Collaborating with colleagues to achieve sales goals and meet member needs.

We are seeking a motivated individual with strong communication skills, a customer-focused attitude, and a willingness to learn and grow with our company.



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