Customer Service Branch Associate

1 week ago


Grand Rapids, Michigan, United States Sherwin-Williams Full time
About the Role

The Branch Associate is a key member of our team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers. As a Branch Associate, you will be the face of our company, providing personalized support and assistance to customers in our store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including handling cash, credit card payments, and other forms of payment.
  • Operate equipment, such as tinting and mixing machines, to prepare products for customers.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience for customers.
What We Offer

As a Branch Associate at Sherwin-Williams, you will have the opportunity to grow and develop your skills, working in a dynamic and supportive team environment. We offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
Why Join Us?

At Sherwin-Williams, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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