Field Service Technical Specialist

3 days ago


Fort Wayne, Indiana, United States Cincinnati Incorporated Full time
Job Title: Field Service Technical Representative

Cincinnati Incorporated is seeking a highly skilled Field Service Technical Representative to join our team. As a Field Service Technical Representative, you will be responsible for providing technical support and maintenance services to our customers.

Key Responsibilities:
  • Prioritize and schedule machine service for customers, including installation and warranty work.
  • Prepare and submit documentation for efficient invoicing.
  • Maintain company property for safe operation and maximum life.
  • Efficiently manage business expenses to maximize profitability.
  • Work effectively using service scheduling software tools and/or service manager to service assigned customer base.
Requirements:
  • Three or more years related industrial maintenance experience, including troubleshooting.
  • Two or more years troubleshooting experience with programmable logic circuits (PLCs).
  • Ability to work independently with little supervision.
  • Able to travel overnight at least 75%, at times with little prior notice.
  • Strong diagnostics and technical aptitude, including knowledge of AC & DC electrical, mechanical and hydraulics.
  • Superb customer service skills, with strong communication skills.
Benefits:
  • Paid Vacations
  • Paid Holiday and Personal Days
  • Medical Insurance (including HSA)
  • Dental Insurance
  • Vision Insurance
  • Accident Insurance
  • Life Insurance: AD&D
  • Disability Insurance
  • Generous 401K Employer Match
  • Flexible Spending Account
  • Tuition Reimbursement
  • Employee Assistance Program
  • Parental Leave

Cincinnati Incorporated is an Equal Opportunity Employer and offers a competitive and comprehensive benefits package. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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