Night Auditor

1 month ago


Grand Rapids, Michigan, United States Homewood Grand Rapids Full time
Job Summary

The Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk and auditing processes during the overnight shift. This role requires a high level of attention to detail, strong organizational skills, and excellent communication abilities.

Responsibilities:
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and resolving any issues that may arise.
  • Auditing and Reporting: Conduct daily audits to ensure accuracy and completeness of financial transactions, prepare and review reports, and identify areas for improvement.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Security and Safety: Conduct security walks, ensure all areas are locked and secured, and respond to emergency situations as needed.
  • Administrative Tasks: Perform various administrative tasks, such as preparing daily reports, balancing transactions, and maintaining accurate records.
Requirements:
  • Education: High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong organizational and communication skills, attention to detail, ability to work independently and with minimal supervision, and proficiency in Windows operating systems and company-approved software.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, and a 401(k) retirement plan.
  • Opportunities for Advancement: Opportunities for career growth and advancement within our company, with a focus on developing your skills and expertise.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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