Night Auditor
1 week ago
Job Summary: We are seeking a highly skilled Night Auditor to join our team at Homewood Grand Rapids. As a Night Auditor, you will be responsible for the preparation and disposition of all Night Audit work, including registering guests, making reservations, and balancing transactions.
Responsibilities:
- Register guests and make reservations in a timely and efficient manner.
- Balance transactions and maintain accurate financial records.
- Conduct security walks and ensure the safety and security of guests and staff.
- Prepare and distribute daily reports, including revenue printouts and charge and paid folios.
- Train new Night Auditors and assist with the End of Day process.
- Run morning reports and assign delivery of newspapers and Express Check-Outs.
- Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area.
- Handle items for Lost and Found according to standard procedures.
- Complete any reports as requested by management in a timely manner.
- Perform any other duties as requested by the Guest Services Manager or any other member of management.
Requirements:
- At least 1 year of progressive experience in a hotel or a related field required.
- High School diploma or equivalent required.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Must be able to work independently and with minimal supervision.
- Knowledge of Accounting Principles.
- Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
- Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Must be able to work in a self-managed environment.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must maintain composure and objectivity under pressure.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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