Night Auditor

4 weeks ago


Grand Rapids, Michigan, United States TownePlace Suites Seattle Southcenter Full time

Job Title: Night Auditor

Location: TownePlace Suites Seattle Southcenter

We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will work overnight hours to supervise the hotel and ensure all daily transactions are reconciled. Your contributions will play a crucial role in providing our guests with a comfortable stay.

Responsibilities:

  • Review daily transactions and checklists for completion and accuracy.
  • Ensure all guests are served promptly and courteously.
  • Setup Breakfast Daily and replenish items during service.
  • Apply problem-solving skills to resolve guest issues to their satisfaction.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Ensure emergency notification procedures are followed in the event of issues taking place overnight.
  • Communicate effectively between all shifts and departments.
  • Perform all other duties as directed, developed, or assigned.

Requirements:

  • Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Ability to stand for an entire shift and lift at least 25 pounds.
  • Availability to work weekends and holidays.

Benefits:

  • Group insurance, including medical, dental, vision, and company-paid life insurance.
  • Paid time off.
  • Company-matched 401(k) plan.
  • Voluntary benefits including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account.
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program, and more.
  • Get paid daily.

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