Customer Service Representative

23 hours ago


Denver, Colorado, United States Caliber Collision Centers Full time
Customer Service Representative Job Summary

Caliber Collision has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have 1+ years of experience in a customer-facing environment and possess effective verbal and written communication skills.

Key Responsibilities:
  • Provide personable and friendly customer service to internal and external customers
  • Monitor work volume and recommend load level requests when necessary
  • Coordinate with Rental Car/Tow companies to provide one-stop service to customers
  • Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes
Benefits:
  • Immediately eligible for medical, dental, and vision benefits
  • Industry comparable pay, paid weekly, and eligible for overtime
  • Paid vacation and holidays, beginning day one
  • Career growth opportunities, promoting from within
About Caliber Collision:

Caliber Collision is a leading provider of automotive services, with over 1700 centers nationwide. We offer a range of services, including collision repair, auto glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services. Our team of over 30,000 teammates is committed to restoring the rhythm of our customers' lives.

By joining Caliber, you can help us achieve our mission of providing exceptional customer service and advancing the careers of our teammates. We believe in consistent career training and look for every opportunity to advance our team members' careers.

Caliber is an Equal Opportunity Employer.



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