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Direct Market Manager

2 months ago

Smyrna, Georgia, United States ThinkTank LLC Full time
Job Opportunity

ThinkTank LLC is seeking a highly motivated and results-driven Direct Market Manager to lead our expansion efforts in Delaware. As a key member of our team, you will be responsible for driving sales growth, managing inventory, and developing strategic partnerships to enhance our connectivity services.

Key Responsibilities:
  • Sales and Marketing Strategy: Develop and execute effective sales and marketing plans to enroll new customers into our Lifeline and ACP services, exceeding sales targets.
  • Team Leadership and Management: Lead and manage a team of enrollment specialists, providing coaching, training, and performance feedback to ensure high-quality results.
  • Inventory Management and Logistics: Oversee the efficient management of inventory, ensuring that enrollment specialists have the necessary resources to engage with customers effectively.
  • Strategic Partner Development: Identify and secure optimal partner locations within Delaware to maximize service outreach and customer accessibility.
  • Recruitment and Training: Recruit, attract, and onboard qualified candidates for enrollment specialist positions, providing comprehensive training on product knowledge, enrollment processes, and compliance standards.
  • Compliance and Quality Assurance: Ensure strict adherence to FCC and USAC regulations, implementing quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management and Reporting: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching, executing thorough audits and managing detailed reporting for transparent documentation of enrollment outcomes.
Requirements:
  • Leadership Experience: Proven track record of leadership and management experience, preferably in direct sales or marketing.
  • Business Acumen: Strong understanding of business principles, including sales, marketing, and inventory management.
  • Telecommunications Industry Knowledge: Familiarity with telecommunications industry standards and regulations.
  • Communication and Analytical Skills: Excellent communication, analytical, and problem-solving abilities.
  • Education: Bachelor's degree in Business, Marketing, or a related field (preferred).
Benefits:
  • Competitive Compensation: Competitive compensation package with performance incentives.
  • Leadership Opportunities: Leadership role in a crucial connectivity expansion initiative.
  • Professional Development: Comprehensive training and professional development opportunities.
  • Career Growth: Career growth prospects within ThinkTank LLC.