Restaurant Operations Manager
3 days ago
A Restaurant Operations Manager at Chick-fil-A Restaurants is a key leader who embodies our core values and culture. They possess a passion for people and serving others, strong character, and a sense of urgency in all aspects of their work. This role is responsible for executing daily operations and ensuring team members are accountable for Operational Excellence and our Recipe for Service.
Key Responsibilities:- Leadership: Provide guidance and leadership to the back of house team, including team members, trainers, shift leaders, and back of house managers to ensure smooth operations and consistent food quality.
- Food Preparation and Production: Oversee the preparation, cooking, and presentation of menu items according to Chick-fil-A's high-quality standards and specifications.
- Inventory Management: Manage inventory levels, ordering, and storage of ingredients and supplies to optimize stock levels while minimizing waste, food cost, and labor.
- Kitchen Operations: Maintain a well-organized kitchen environment, including equipment maintenance, cleanliness, and compliance with food safety regulations.
- Menu Development and Innovation: Collaborate with the certified trainer and training manager to deploy and train on new menu items, limited-time offers, and seasonal specials that align with Chick-fil-A's brand and customer preferences.
- Quality Control: Implement quality control measures to consistently deliver exceptional food products and uphold Chick-fil-A's taste and presentation standards.
- Cost Control: Monitor and manage kitchen-related expenses, including food costs, labor costs, and waste reduction, to meet budgetary goals while maintaining food quality.
- Collaboration: Work closely with FOH staff, including the management team and FOH team members, to ensure seamless coordination and exceptional guest experiences.
- Compliance and Safety: Ensure compliance with local health department regulations, food safety standards, and Chick-fil-A's operational policies, taking necessary actions to address any violations or concerns.
- Flexibility: Willingness to work in a staff position if needed, stepping in to support kitchen operations and provide hands-on assistance.
- Previous experience in a culinary leadership role, preferably in a fast-food or quick-service restaurant setting.
- Strong knowledge of kitchen operations, food preparation techniques, and food safety practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team in a fast-paced environment.
- Proficiency in inventory management, cost control, and kitchen organization.
- Flexibility to work varied shifts, including weekends and holidays.
- Familiarity with Chick-fil-A's brand and values is desirable.
- Relevant culinary certifications or education is a plus, but not always required.
Pay: $18 - $24 / hour
Location: Within 20 miles of 33617
Equal Opportunity Statement: Chick-fil-A Restaurants is an equal opportunity employer and is committed to diversity and inclusivity in the workplace.
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