Customer Experience Specialist

2 weeks ago


Amarillo, Texas, United States CarMax Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.

Key Responsibilities
  • Provide personalized support to customers throughout the car-buying process
  • Conduct vehicle condition assessments and communicate findings to customers
  • Process sales paperwork and ensure accuracy of documentation
  • Manage repair orders and ensure timely completion of work
  • Work collaboratively with colleagues to achieve sales goals and objectives
Requirements
  • High school diploma or equivalent required
  • Previous sales and customer service experience preferred
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel, PowerPoint) preferred
  • Valid driver's license required
About CarMax

CarMax is a leading retailer of used cars, with over 200 locations nationwide. We are committed to delivering an honest, transparent, and high-integrity experience for our customers. Our team of over 25,000 associates work together to achieve this goal, and we are recognized for our commitment to training and diversity.

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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