Sales Associate
1 month ago
**Welcome to Carters**
We are seeking a Sales Associate to join our team at Carters, the largest branded marketer in North America of apparel exclusively for babies and young children. As a Sales Associate, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our new baby essentials, and helping them prep for their first day of school.
**Our Culture**
Carters is a welcoming and inclusive environment that values and optimizes skills and talents. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
**What We Offer**
We offer a range of benefits and perks, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more. Our Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language. We also provide professional and personal development to help shape your career.
**Responsibilities**
As a Sales Associate, you will:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
**Requirements**
We are looking for a positive and solutions-oriented mindset, demonstrated customer service and engagement skills, effective and professional verbal and written communication skills, and the ability to manage multiple tasks at once. You must be able to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling, and stand or walk for extended periods of time; climb up and down a ladder.
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