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Plumbing Operations Manager

4 weeks ago

Louisville, Kentucky, United States Absolute Full time
Job Title: Plumbing Operations Manager

At Absolute, we are seeking a highly skilled Plumbing Operations Manager to oversee and manage our field operations. The successful candidate will be responsible for implementing processes and practices that deliver exceptional services to clients, a best-in-class employment experience for our teams, and drive business growth.

Key Responsibilities:

  • Strategically oversee departmental performance to coach and support managers and team members for improvement
  • Lead and develop technicians on how to address customer needs and provide industry-leading customer service
  • Work closely with various departments to ensure timely and accurate service to customers
  • Address escalated customer issues and ensure effective problem resolution
  • Monitor and act on departmental performance goals to achieve or exceed expectations

Requirements:

  • At least 5 years of plumbing experience, with 3 years minimum managing a plumbing team
  • Exceptional customer service skills
  • Ability to analyze data, devise creative solutions, and make informed decisions
  • Keen ability to work accurately, efficiently, and manage multiple tasks
  • Proven ability to gain buy-in from teams to company values, safety procedures, and overall policies

About Us:

At Absolute, we are committed to delivering exceptional services to our clients and providing a best-in-class employment experience for our teams. We are looking for a talented and motivated individual to join our team as a Plumbing Operations Manager.